Having a problem printing documents here are some things you might consider as part of the trouble shooting process.
- Restart device (both computer and printer) . Anytime you have an issue with a device the first troubleshooting step should always be to simply reboot it.
- Are other people or devices able to print? If your problem isn’t isolated to a single device and rebooting the device and printer hasn’t resolved the issue, you might need to reboot your networks router.
- Remove and re-add printer. If your problem is isolated to a single device and rebooting the device and printer hasn’t resolved the issue, you might need to remove and re-add the printer drivers to the device.