Spam Messages

Unfortunately, spam is a hazard of using email. While our filtering services do stop a very high percentage of spam messages, there still may be the odd one that gets through.  Luckily, dealing with spam is fairly simple.   Never reply to a spam message even...

Virus Infection

If you suspect your computer may be compromised with a virus, we’d strongly recommend disconnecting your system from the internet (either unplug the network cable if it’s hard-wired or turn off the wireless on the device). After it has been disconnected,...

Computer Problems

A lot can go wrong with computers, and it would be impossible to even cover a fraction of the potential issues here, however there are a few basic steps that you can try if you find your computer misbehaving.   If you are having trouble with...

Internet Connection Issues

If you are experiencing slow, intermittent or even completely unavailable internet service, there are some basic steps you can try that may solve the problem without having to contact technical support. If you have a personally owned router or switch attached to the...

Wireless Issues

Having a problem with your wireless device not connecting to your network? Here are some things you might consider as part of the trouble shooting process. Restart device. Anytime you have an issue with a device the first troubleshooting step should always be to...